Refund policy

Every piece is made to order for you, so we don’t accept returns or exchanges for change of mind, including choosing the wrong size. Please check the size guide on each product page before you order.

Faulty, damaged or misprinted items

If your item arrives faulty, damaged, misprinted or not as described, email hello@gospelgrounded.com.au within 30 days of delivery with your order number and a photo of the problem. We’ll send a free replacement or give you a full refund, whichever you prefer. You won’t need to send the item back unless we ask.

Your rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy limits those rights.